Quito, Ecuador
UNICEF in Ecuador is seeking a Technical Support Associate to provide first-level technical support to staff and authorized users. The role involves diagnosing and resolving hardware, software, and connectivity issues, managing incidents through a ticketing system, and supporting user accounts and equipment. The position requires experience in ICT support and a focus on user satisfaction.
Technical support, Help desk, Windows operating systems, Microsoft Office, Microsoft 365, Networking, Incident management, User account management, ICT equipment maintenance, Cybersecurity awareness
International health insurance, life and disability insurance, monthly subsidy, training opportunities