Atlanta (GA), Chicago (IL), New York City (NYC), or Newark (NJ)
Braven is looking for an Associate, Product Support to manage administrative and support functions for third-party platforms. This role involves troubleshooting, training, and ensuring effective course delivery for college students, and requires in-person presence in Atlanta, Chicago, New York City, or Newark. The role is part of the Product Team.
Customer Experience, Technical Support, Ticketing System Software, Communication, Problem-solving
Unlimited vacation time in addition to org-wide holidays and three team-wide, week-long shutdowns in Spring, Summer, and Winter (this is a minimum of 24 days per year) Braven supports your path to parenthood and beyond with $25,000 in lifetime Carrot benefits for fertility, family-building, and hormonal health Match of your 401K contribution up to 5% of your base annual salary, starting in your first full month Coverage of 85% of the health insurance premium for employees and dependents 12 weeks of paid parental leave A one-month paid sabbatical after 4 years on staff