Ft Sill, OK
The Caseworker I at the American Red Cross's SAF Hero Care Center will provide support to military members and their families by responding to inquiries, coordinating services, and delivering messages. The role involves collecting and verifying information, determining eligibility for services, and providing emergency assistance. This hybrid position requires strong communication skills, computer proficiency, and the ability to work in a fast-paced environment.
Customer-focused experience, Familiarity with medical terminology and military community, Communication skills (written and verbal), Typing speed (40 wpm+), Computer skills (Internet, Microsoft Office Suite), Electronic customer relationship (CRM) or Case Management System (CMS)
Medical, Dental Vision plans, Health Spending Accounts & Flexible Spending Accounts, PTO + Holidays, 401K with 6% match, Paid Family Leave, Employee Assistance, Disability and Insurance: Short + Long Term, Service Awards and recognition