Jacksonville, FL
The Center of Excellence Manager, BSA role at Wounded Warrior Project (WWP) leads and develops the BSA team, ensuring high-quality business systems analysis services. This position involves team mentorship, strategic resource planning, and process optimization. The Manager collaborates with various teams to align BSA resources, establish best practices, and drive continuous improvement. The role requires leading and mentoring the BSA team, overseeing deliverables, and collaborating with stakeholders.
Mentoring, Coaching, Team Development, System analysis principles, SDLC methodologies (Agile, Waterfall, Iterative), Integration technologies, Process documentation, UI/UX wireframing, Reporting best practices, Project management, Troubleshooting, Problem-solving, Decision-making, Stakeholder influence, Change management, Custom-built and vendor-provided applications, Microsoft Office applications, Flowcharting tools (e.g., Visio, Word), MS Project or other project management tools
Full medical, dental, and vision coverage for both teammates AND family members