Dublin, Ireland
GoFundMe is seeking a Director, Customer Care to lead their global customer care organization, focusing on service, vendor management, and knowledge centers. This role involves defining strategies, driving operational excellence, and leading a customer care team. The position requires experience in customer care leadership and a strong understanding of marketplace technology.
customer care leadership, customer experience, operational expertise, strategic thinking, communication skills
Competitive benefits, financial assistance for hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.Community Engagement: Make a difference through our volunteering program.