US - Atlanta, GA
The Director of CRM at CARE will lead the vision and strategy for the organization's Constituent Management Platform, which includes staff, donors, advocates, and partners. This role involves developing a product roadmap, managing the product lifecycle, and overseeing a team. The director will collaborate with business partners and leadership to support fundraising initiatives and implement modern AI CRM capabilities. The position reports to the CIO of CARE Digital and works closely with fundraising and finance teams.
CRM platform management, Salesforce implementation and operations, Agile application development, Project management, Vendor management, Team leadership, Stakeholder collaboration, Business analysis, Fundraising knowledge, Non-profit industry experience, Communication, Budget management
Not specified