Charlotte, NC
The Donor Care Specialist role at the American Red Cross involves managing donor complication cases, providing accurate information, and ensuring donor records are maintained securely. Responsibilities include resolving donor issues, investigating discrepancies, and preparing reports. This position requires strong communication and computer skills, with a focus on patient care and regulatory compliance.
Patient care, Blood collections, Patient testing, Written communication, Verbal communication, Microsoft Office, Computer skills, Teamwork, Donor record management, Medical certification (RN, LPN, MT, or MLT)
Medical, Dental Vision plans; Health Spending Accounts & Flexible Spending Accounts; PTO: Starting at 15 days a year; based on FLSA status and tenure; Holidays: 11 paid holidays; 401K with up to a 6% match; Paid Family Leave; Employee Assistance; Disability and Insurance: Short + Long Term; Service Awards and recognition