Donor & Client Support Coordinator II

American Red Cross

Charlotte, NC

in-office mid

Description

The Donor & Client Support Coordinator II assists with daily operations, including managing biologic product deviations and investigating product-level concerns. The role involves identifying suspect products through donor records and performing retrieval activities related to product complaints. The successful candidate will ensure accurate data entry and maintain confidential records while supporting donor reentry processes.

Skills Required

Blood banking/collections, Laboratory testing, Medical records management, Auditing, Quality review, Microsoft Office, Data entry, Teamwork, Communication

Benefits

Medical, Dental, Vision plans; Health and Flexible Spending Accounts; 15 days PTO; 11 paid holidays; 401K with up to 6% match; Paid Family Leave; Employee Assistance; Short and Long Term Disability Insurance.

Job Details
Compensation:
$20.24/hr + Shift Differential (+$1.75 after 3pm, +$1.25 on weekends)
Work Schedule:
in-office
Seniority:
mid
Degree Required:
Under Graduate
Posted:
2026-04-19 08:48:25
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