Charlotte, NC
The Donor Eligibility Coordinator II at the American Red Cross manages donor inquiries regarding eligibility, maintains records, and provides training. The role involves managing communications with donors and staff, escalating complex issues, and assisting with donor investigations. The position requires strong customer service and computer skills.
Customer Service, Medical Terminology (preferred), Microsoft Office, Communication, Record Keeping
Medical, Dental Vision plans, Health Spending Accounts & Flexible Spending Accounts, PTO: Starting at 15 days a year; based on FLSA status and tenure, Holidays: 11 paid holidays comprised of six core holidays and five floating holidays, 401K with up to a 6% match, Paid Family Leave, Employee Assistance, Disability and Insurance: Short + Long Term, Service Awards and recognition