New York, NY
CSSNY seeks a Health Counselor for the ICAN program to provide beneficiaries with information, education, and advice on health plans. The counselor will offer navigational services and represent beneficiaries in appeals. The position involves helpline calls, research, and training.
Customer service, Managed Long Term Care (MLTC) system, Health insurance, Communication, Microsoft Office, Salesforce, Spanish (preferred), Mandarin (preferred), Haitian Creole (preferred)
This position is union represented by local 1199 SEIU with comprehensive medical, dental, and vision coverage provided by 1199. Community Service Society provides an employee benefit package including 403b retirement savings plan, defined benefit retirement plan, commuter benefit plan, EAP, and more in addition to a robust paid time off policy.