Statewide, MO
The HR Shared Service Assistant provides high-touch services to employees and HR staff, addressing inquiries and requests across various channels. They maintain a strong understanding of policies and procedures to provide accurate assistance. This remote position involves managing tasks, researching issues, and ensuring service level agreements are met.
Customer service, HR policies and procedures, Communication (written and verbal), MS Office Suite, CRM systems, Problem-solving, Data analysis, HR/Payroll laws and regulations
Medical, Dental Vision plans, Health Spending Accounts & Flexible Spending Accounts, PTO (starting at 15 days a year), 11 paid holidays, 401K with 6% match, Paid Family Leave, Employee Assistance, Disability and Insurance: Short + Long Term, Service Awards and recognition