Uganda
The Information Technology Support Technician II provides technical support for end-user systems and applications, including troubleshooting, resolving technical problems, and performing system management. This role involves managing desktop deployments, hardware provisioning, and basic system administration using tools like Active Directory. The position also requires coaching junior associates and ensuring timely resolution of technical incidents.
Technical support, Troubleshooting, Active Directory, Desktop application deployment, System management, Hardware provisioning, Client systems patching, Anti-virus management
Not specified