Washington DC-Baltimore Area
The IT Support Specialist will provide technical support to staff, managing IT systems, devices, and applications in a hybrid work environment. This role involves resolving technical issues, managing hardware and software, and collaborating with IT team members and vendors. The specialist will also handle onboarding/offboarding, maintain documentation, and support organizational events.
IT support, Customer service, Windows and Mac OS, Microsoft 365, Enterprise applications, Hardware troubleshooting, Software installation, Account provisioning, Networking concepts, Ticketing systems, Problem-solving, Documentation, IT hardware inventory
Medical insurance, Vision insurance, Dental insurance, 401(k), Paid maternity leave, Paid paternity leave, Commuter benefits, Tuition assistance, Disability insurance