Bogota, Cundinamarca (Remote)
Generation is seeking a remote IT Support Specialist to train adults in IT skills using existing content. The role involves facilitating online training sessions in English and Spanish, monitoring learner progress, and providing feedback to the Generation team to improve training quality. The position requires strong technical skills, communication abilities, and a commitment to Generation's mission.
Programming (Variables, Data Types, Control Flow, Functions, Web APIs), Linux (SSH, Structure of a terminal command, Unix File System Permissions, Vim and Grep, Systemd, Enterprise Linux, etc.), General Computing (Binary and Hexadecimal arithmetic, Units of measurement for data, CPU Architectures and Instruction Sets, Computer Hardware, Cloud Computing essentials, Networking (TCP/IP stack including Packet Switching (compared to earlier forms of switching), Ethernet Frames and MAC Addresses, IP Packets, Addresses and Subnets, TCP and UDP, DNS and HTTP), Security (Passwords, Attack surfaces and vulnerabilities, Authentication vs Authorisation, Firewalls and NAT), Google Workspace, MS Teams, including whiteboard, polls and breakout rooms options, Communication skills (writing + oral expression)
Not specified