Washington, District of Columbia, United States
The IT Systems & Support Specialist will provide service desk support, manage incidents, onboard/offboard staff, administer SaaS applications, and ensure staff have necessary tools. This role requires solving problems, documenting solutions, and improving workflows. The position offers an opportunity to grow technical knowledge within a mission-driven organization.
MacOS, Windows OS, Microsoft 365, ITSM tools, MDM platforms, remote support tools, identity & access management principles
JFF offers a flexible PTO policy. Home office stipend for eligible employees.