Charlotte, NC
The Lead Donor Care Specialist role at the American Red Cross involves managing donor complication cases, providing accurate information, and ensuring donor record accuracy. The specialist resolves issues, investigates discrepancies, and prepares reports, working within regulatory standards. This is a hybrid position that requires a medical/scientific certification.
Donor care, Patient care, Blood collections, Medical certification (RN, LPN, MT, or MLT), Microsoft Office applications, Written and verbal communication, Problem-solving, Record keeping
Medical, Dental Vision plans, Health Spending Accounts & Flexible Spending Accounts, PTO starting at 15 days a year, 11 paid holidays, 401K with up to a 6% match, Paid Family Leave, Employee Assistance, Disability and Insurance, Service Awards and recognition