Program Design Manager - Client Success

Inkomoko

Addis Ababa, Addis Ababa, Ethiopia Kigali, Kigali City, Rwanda Nairobi, Nairobi County, Kenya Juba, Central Equatoria, South Sudan N'Djamena, N'Djamena, Chad

in-office mid

Description

The Program Design Manager will design and adapt entrepreneurship support programs across Inkomoko locations, ensuring they are relevant to local markets and client needs. This role involves creating curricula, delivery methods, and tools to improve client outcomes and support inclusive growth. The manager will also oversee client-facing tools, gather feedback, and coordinate solutions to program design challenges across different countries.

Skills Required

Program design, Curriculum development, Training content creation, Micro and small enterprise development, Client relations, Analytical skills, Systems-thinking, Evaluation skills, Leadership, Team alignment, Relationship management, Technical expertise, Problem-solving

Benefits

Health insurance for self and family, Staff savings and provident fund, negotiated bank rates for long-term employees, Generous annual leave, parental leave, and sabbatical options.

Job Details
Compensation:
Competitive salary, and potential Performance-based bonus
Work Schedule:
in-office
Seniority:
mid
Degree Required:
Master's
Apply By:
March 15, 2026
Posted:
2026-03-07 09:44:00
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