Aleppo, Syrian Arab Republic
The SafeLine Operator & Case Manager will support the implementation of community feedback mechanisms and the inter-agency SafeLine hotline to improve communication with affected populations in Syria. The role involves managing inquiries, tracking rumors, analyzing data to support decision-making, and maintaining effective referral pathways between humanitarian actors and communities. The incumbent will work closely with stakeholders to ensure accountability and provide timely information on humanitarian services.
Humanitarian response, Protection and safeguarding, Community engagement, Community feedback mechanisms, Information management, Data management, Confidential data handling, Interpersonal communication, Risk management, Inter-agency coordination
Entry lump sum payment, monthly volunteer living allowance, danger and hardship differential, and free access to UNV's learning and career development resources.