Jakarta (Hybrid)
The Senior Service Designer at Noora Health will be responsible for representing the user's voice, facilitating needs assessments, creating service design frameworks, and ensuring consistency across programs. They will collaborate with various teams to improve the Care Companion Program and develop new interventions in Indonesia. The role requires a strong understanding of service design principles and experience in the field.
Service Design, Design Research, Design Strategy, UX, Social Design, Needs assessment, Service blueprint creation, Journey mapping, Systems mapping, Project management, English proficiency, Bahasa Indonesia proficiency, Quantitative & Qualitative data analysis, Sketching, Storyboard creation, Experience with design software (e.g., Miro, Figjam)
Not specified