Lima, Peru
UNICEF Peru is seeking a UNV Telemarketing Donor Care Campaign Specialist to lead and optimize fundraising campaigns across telephone, WhatsApp, and email channels. The role involves monitoring KPIs, managing call center performance, ensuring donor retention, and analyzing campaign data to drive revenue growth. This position is part of the 'Social Champion' pilot initiative, aimed at strengthening UNICEF's fundraising capacity through strategic telemarketing execution.
Telemarketing campaign management, KPI analysis, Database segmentation, Reporting and data analysis, Negotiation and retention, Microsoft Office proficiency, Salesforce, Leadership, Communication skills, Conflict resolution
International health insurance (100% coverage including dental), life and disability insurance, training opportunities, and 1.5 days of vacation per month.