Arlington, VA
The Director of Growth & Customer Success will lead the strategy and execution of customer success initiatives, focusing on onboarding, activation, retention, and support. This role involves developing a growth strategy, managing teams, and analyzing success metrics. The director will collaborate with various teams to enhance product and customer experiences.
Growth strategy, Customer Success, Team management, Helpdesk/CRM systems, Analytics tools, Data analysis, Cross-functional collaboration, Product operations
6% 401(k) match with immediate vesting, flexible time off, comprehensive health and dental plans, plus wellness and mental health support through Peloton and Talkspace.