Kigali, Rwanda and Nairobi, Kenya
The Director of Organisational Effectiveness and Performance will design and implement the organization's core operating system, focusing on goal setting, performance tracking, and knowledge management. This role provides critical support to the COO by ensuring strategy is translated into measurable execution across a fast-growing, multi-country enterprise. The position combines high-level strategic coordination with hands-on operational oversight to improve business processes and team accountability.
Organizational effectiveness, Process improvement, Strategic planning, Knowledge management, Risk management, Executive support, Report writing, Facilitation, Project management
Competitive salary, performance-based bonus, health insurance for self and family, staff savings and provident fund, generous annual leave, parental leave, and sabbatical options.