Jacksonville, FL; Tampa, FL; Orlando, FL
The Regional Client Care Manager leads a volunteer-led team to provide essential support and disaster assistance to families. This role ensures regional compliance with national policies and manages disaster relief operations, including casework and health services. The position requires mobilizing community partners and coordinating disaster response efforts while maintaining subject matter expertise within the assigned region.
Volunteer management, Coaching and mentoring, Public speaking and presentation, Disaster response management, Analytical and decision-making skills, Microsoft Office Suite, Community engagement, Data analysis and reporting (Power BI)
Medical, Dental, and Vision plans, Health and Flexible Spending Accounts, 15 days of PTO, 11 paid holidays, 401K with up to 6% match, Paid Family Leave, Employee Assistance, and short/long-term disability insurance.