New York (Hybrid)
Spring Health is looking for a Senior Director of Customer Success Strategy to refine the customer success strategy. The role involves designing workflows, leading the Gainsight strategy, building customer health models, managing customer communication, and leading teams. The position is a hybrid role based in NYC.
Customer Success, CS Operations, RevOps, Gainsight, customer health models, SaaS, project management, CRM, communication
Health, Dental, Vision benefits, 401(k) match, paid time off, parental leave, no cost visits to Spring Health network of therapists and coaches, and others.